One of the first questions for any Alfresco implementation is: “how will users search and access documents?”. As longtime readers of the TSG blog will know, we typically recommend against the user “I just was a Google Search” approach. Most of our clients want to target certain document types/scenarios and search on key attributes to find content. This post will discuss how TSG’s High Performance Interface (HPI) gives clients an easy way to configure powerful searches against documents that utilize custom types and attributes.
We have recently been working with multiple clients that have streamlined their review and approval process to increase throughput and decrease turnaround time. One key process improvement is allowing for quick and simple annotations during the review cycle. TSG’s OpenAnnotate provides for quick, browser based annotations and now includes Workshare Compare integration as well. This post will present how OpenAnnotate combined with Workshare Compare can be used to further streamline the process of reviewing and annotating a document.
One of the major issues for authors with Documentum, Alfresco or Hadoop has always been checking in a document from a browser based interface. We have recently completed adding Office 365 integration to our High Performance Interface (HPI) to allow clients to checkin and checkout without requiring Office on their device. This post will share the approach as well as present a video of the capabilities.
One of our clients is replacing IBM/FileNet with Alfresco. As this will be a new Alfresco installation, the client is considering building out an Alfresco infrastructure within one of their data centers or within the Amazon Web Services (AWS) Cloud. This post will share our analysis of the pros and cons of both approaches.
TSG has had two recent clients deploy Alfresco 5. After stabilizing the environments to handle the proper production load, we gathered a list of tips and tricks that have helped improve performance for Alfresco 5 around transformation and Microsoft SQL Server. For clients familar with Alfresco 4, we have found making some small changes within client configurations in Alfresco 5 can result in a substantially improved performance. The remainder of this post will serve as a suggested checklist for consideration when deploying Alfresco 5.
We were recently involved with helping a new client install and configure Alfresco. Part of the configuration included integration with the client’s existing single sign-on software. This post will describe some of the hurdles and lessons learned with getting Alfresco Office Services (AOS) working in their environment.
In the past few years TSG has added several government clients to our solution portfolio. Building on this work we have developed a Government Solution focusing on the case management strengths of HPI and the document review and approval capability of Active Wizard. This post will present our plan for our Government Solutions posts. Continue reading
The latest release of Alfresco One introduced a range of enhancements to the search capabilities in Alfresco Share. With these enhancements also came a significant upgrade to Alfresco’s back-end indexing and search engine, Solr. This article will showcase some of the new search features that are available in Alfresco 5, as well as provide information for successfully upgrading from previous versions of Alfresco and Solr.
Technology Services Group is excited to announce a new partnership with Ephesoft, maker of SmartCapture, an industry leader specializing in extracting critical information from physical and electronic documents. From scanned forms to faxes to PDFs, emails and attachement, Ephesoft provides the capabilities to tag, process, organize, and add properties to documents through a highly configurable batch processing system. TSG is adding Ephesoft as another alternative and component in an overall ECM approach with Alfresco, Documentum or Hadoop.
Whenever we give a demo of OpenAnnotate, clients always ask, “What happens when multiple users need to review a document at the same time?” OpenAnnotate has always supported having multiple users annotating a document at the same time, but a recent client has added functionality which broadcasts “live” the annotations and comments that users are making. This makes the review process in OpenAnnotate more collaborative. This post will outline some things to look for when evaluating your options for annotating/reviewing documents in your ECM repository.