TSG & NYPIUA – A Modern ECM Insurance Solution

“A Promise Delivered”

New York Property Insurance Underwriting Association (NYPIUA) shares their success story replacing their legacy mainframe ECM with the help of Technology Services Group. Built on TSG’s HPI interface and backed by the power of Alfresco, NYPIUA’s new ECM is built on modern technology, easily extensible, and easy to integrate with other systems.

See how NYPIUA uses TSG’s HPI, OpenMigrate, and OpenAnnotate for their daily policy and claim management, enabling them to keep their promise to their insureds in the video below. Stay tuned for the full case study summary coming this week!

To learn more about TSG’s work in the insurance industry, visit our Policy and Claim Management Solution for Insurance page.

HPI Search Compared to Webtop and D2

This blog is the first post in a series that will consist of multiple short posts that touch on a number of differences between TSG’s HPI solution and the Webtop and D2 interfaces.  For the first post, we will discuss searching for content. Users of ECM systems are often willing to put up with some of the more complex functionality (i.e. checkin, checkout, workflows), if they can quickly and accurately locate content.  However, if users are unable to easily perform this basic function, you can be sure that they will be quick to loudly voice their concerns and find ways around using the ECM application.

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Do More with Your Alfresco Deployment with HPI – Configuring Search

One of the first questions for any Alfresco implementation is: “how will users search and access documents?”.   As longtime readers of the TSG blog will know, we typically recommend against the user “I just was a Google Search” approach.  Most of our clients want to target certain document types/scenarios and search on key attributes to find content.  This post will discuss how TSG’s High Performance Interface (HPI) gives clients an easy way to configure powerful searches against documents that utilize custom types and attributes.

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Office 365 – Check-in and Check-out with Documentum, Alfresco or Hadoop

One of the major issues for authors with Documentum, Alfresco or Hadoop has always been checking in a document from a browser based interface.  We have recently completed adding Office 365 integration to our High Performance Interface (HPI)  to allow clients to checkin and checkout without requiring Office on their device.  This post will share the approach as well as present a video of the capabilities.

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Ephesoft Accounts Payable Solution for Alfresco, Documentum and Hadoop

Based on multiple recent client efforts, TSG is formalizing our solution for Accounts Payable.  This post will present how Ephesoft Smart Capture, a open source document capture solution, can be combined with OpenMigrate and HPI to deliver a more robust invoice and check processing solution for Alfresco, Documentum or Hadoop

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Alfresco Claims Processing – Product Roadmap and Future Vision

Last week, TSG conducted a product briefing for some select clients.  One of our large Alfresco claim processing clients, currently leveraging the TSG Policy and Claim solution for Alfresco, Documentum or Hadoop, was an active participant and brainstormed on their current and future needs.  This post will highlight those conversations and vision as well as discuss how the TSG solution is evolving to provide a more complete, and well documented, Alfresco claims processing solution.

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Documentum and Alfresco – Salesforce Integration for Contract Management

During our development of our Contract Management Solution, we found a common requirement to initiate a contract is the extraction of values from the CRM system.  For one client, the information from their CRM system (Salesforce) was a easy way to jump start the contract development process while improving data integrity and reducing keying.  This post will present how capturing data from the CRM system (ex:Salesforce) can initiate the contract management process.

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