TSG & NYPIUA – A Modern ECM Insurance Solution

“A Promise Delivered”

New York Property Insurance Underwriting Association (NYPIUA) shares their success story replacing their legacy mainframe ECM with the help of Technology Services Group. Built on TSG’s HPI interface and backed by the power of Alfresco, NYPIUA’s new ECM is built on modern technology, easily extensible, and easy to integrate with other systems.

See how NYPIUA uses TSG’s HPI, OpenMigrate, and OpenAnnotate for their daily policy and claim management, enabling them to keep their promise to their insureds in the video below. Stay tuned for the full case study summary coming this week!

To learn more about TSG’s work in the insurance industry, visit our Policy and Claim Management Solution for Insurance page.

HPI Search Compared to Webtop and D2

This blog is the first post in a series that will consist of multiple short posts that touch on a number of differences between TSG’s HPI solution and the Webtop and D2 interfaces.  For the first post, we will discuss searching for content. Users of ECM systems are often willing to put up with some of the more complex functionality (i.e. checkin, checkout, workflows), if they can quickly and accurately locate content.  However, if users are unable to easily perform this basic function, you can be sure that they will be quick to loudly voice their concerns and find ways around using the ECM application.

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Do More with Your Alfresco Deployment with HPI – Configuring Search

One of the first questions for any Alfresco implementation is: “how will users search and access documents?”.   As longtime readers of the TSG blog will know, we typically recommend against the user “I just was a Google Search” approach.  Most of our clients want to target certain document types/scenarios and search on key attributes to find content.  This post will discuss how TSG’s High Performance Interface (HPI) gives clients an easy way to configure powerful searches against documents that utilize custom types and attributes.

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Office 365 – Check-in and Check-out with Documentum, Alfresco or Hadoop

One of the major issues for authors with Documentum, Alfresco or Hadoop has always been checking in a document from a browser based interface.  We have recently completed adding Office 365 integration to our High Performance Interface (HPI)  to allow clients to checkin and checkout without requiring Office on their device.  This post will share the approach as well as present a video of the capabilities.

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Documentum, Alfresco or Hadoop Annotations : Feature Updates for OpenAnnotate 2.5

Over the last six years, OpenAnnotate has evolved from supporting only simple annotations to gradually supporting all XFDF features as well as additional collaboration capabilities.  Driven by our clients, OpenAnnotate has added a variety of different functionality including collaboration, highlighting, indexing, and redaction.  With a modern approach, OpenAnnotate has successfully replaced numerous legacy annotation tools including Documentum’s PDF Annotation Services and AnnoDocs. This post will present all of the new features that are available in OpenAnnotate 2.5.

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AnnoDoc for Documentum – End of Service/Support – OpenAnnotate as a Replacement

Similar to Documentum’s PDF Annotation Services End of Service/Support, CSC’s AnnoDoc team has announced that their Annotation tool for Documentum will be moving to unsupported as of July 2016. As a strategic partner with CSC, TSG is currently working with a multiple AnnoDoc clients to deploy TSG’s OpenAnnotate as a more robust, supported and lower cost replacement. This post will present how to migrate from an AnnoDoc environment to OpenAnnotate.

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Ephesoft Accounts Payable Solution for Alfresco, Documentum and Hadoop

Based on multiple recent client efforts, TSG is formalizing our solution for Accounts Payable.  This post will present how Ephesoft Smart Capture, a open source document capture solution, can be combined with OpenMigrate and HPI to deliver a more robust invoice and check processing solution for Alfresco, Documentum or Hadoop

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FileNet Migration to Alfresco – Best Practices with OpenMigrate

Whether it is a trend, just coincidence, or the fading of IBM’s influence in content management, recently we have had multiple clients request migration of FileNet images and documents to Alfresco as part of a long term plan to remove the FileNet/IBM solutions from their infrastructure.  This post will share our experience and thoughts around migration with OpenMigrate.

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