Whether it is a trend, just coincidence, or the fading of IBM’s influence in content management, recently we have had multiple clients request migration of FileNet images and documents to Alfresco as part of a long term plan to remove the FileNet/IBM solutions from their infrastructure. This post will share our experience and thoughts around migration with OpenMigrate.
Alfresco 5.1 was released yesterday. As a premier partner, TSG received an early release to prepare our clients as well as certify our solutions. This post will share our quick thoughts on the new platform, changes in the new version, and our thoughts on how we are planning to take advantage of some of the new capabilities in our products.
Last week, TSG conducted a product briefing for some select clients. One of our large Alfresco claim processing clients, currently leveraging the TSG Policy and Claim solution for Alfresco, Documentum or Hadoop, was an active participant and brainstormed on their current and future needs. This post will highlight those conversations and vision as well as discuss how the TSG solution is evolving to provide a more complete, and well documented, Alfresco claims processing solution.
TSG has had two recent clients deploy Alfresco 5. After stabilizing the environments to handle the proper production load, we gathered a list of tips and tricks that have helped improve performance for Alfresco 5 around transformation and Microsoft SQL Server. For clients familar with Alfresco 4, we have found making some small changes within client configurations in Alfresco 5 can result in a substantially improved performance. The remainder of this post will serve as a suggested checklist for consideration when deploying Alfresco 5.
During our development of our Contract Management Solution, we found a common requirement to initiate a contract is the extraction of values from the CRM system. For one client, the information from their CRM system (Salesforce) was a easy way to jump start the contract development process while improving data integrity and reducing keying. This post will present how capturing data from the CRM system (ex:Salesforce) can initiate the contract management process.
Based on a client need and as part of our Contract Management solution, TSG has developed an integration to HotDocs and has also become a reseller for HotDocs. HotDocs allows for data to drive the creation of documents and supports simple (ex: form letters) and complex (ex: contracts) document types. TSG’s integration allows the data and documents as well as a PDF rendition to be stored in either Alfresco, Documentum or Hadoop. This post will discuss and present a video of the integration.
We were recently involved with helping a new client install and configure Alfresco. Part of the configuration included integration with the client’s existing single sign-on software. This post will describe some of the hurdles and lessons learned with getting Alfresco Office Services (AOS) working in their environment.
One of the most common issues we see at our clients is with the initial indexing of attributes for documents being imported into Documentum or Alfresco. This post will present the new “Heads up” indexing in HPI for both single and bulk import of documents.