TSG & NYPIUA – A Modern ECM Insurance Solution

“A Promise Delivered”

New York Property Insurance Underwriting Association (NYPIUA) shares their success story replacing their legacy mainframe ECM with the help of Technology Services Group. Built on TSG’s HPI interface and backed by the power of Alfresco, NYPIUA’s new ECM is built on modern technology, easily extensible, and easy to integrate with other systems.

See how NYPIUA uses TSG’s HPI, OpenMigrate, and OpenAnnotate for their daily policy and claim management, enabling them to keep their promise to their insureds in the video below. Stay tuned for the full case study summary coming this week!

To learn more about TSG’s work in the insurance industry, visit our Policy and Claim Management Solution for Insurance page.

Do More with Your Alfresco Deployment with HPI – Configuring Search

One of the first questions for any Alfresco implementation is: “how will users search and access documents?”.   As longtime readers of the TSG blog will know, we typically recommend against the user “I just was a Google Search” approach.  Most of our clients want to target certain document types/scenarios and search on key attributes to find content.  This post will discuss how TSG’s High Performance Interface (HPI) gives clients an easy way to configure powerful searches against documents that utilize custom types and attributes.

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Workshare Compare for More Efficient Review and Approval of Document Changes

We have recently been working with multiple clients that have streamlined their review and approval process to increase throughput and decrease turnaround time.  One key process improvement is allowing for quick and simple annotations during the review cycle.  TSG’s OpenAnnotate provides for quick, browser based annotations and now includes Workshare Compare integration as well.  This post will present how OpenAnnotate combined with Workshare Compare can be used to further streamline the process of reviewing and annotating a document.

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Office 365 – Check-in and Check-out with Documentum, Alfresco or Hadoop

One of the major issues for authors with Documentum, Alfresco or Hadoop has always been checking in a document from a browser based interface.  We have recently completed adding Office 365 integration to our High Performance Interface (HPI)  to allow clients to checkin and checkout without requiring Office on their device.  This post will share the approach as well as present a video of the capabilities.

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Documentum, Alfresco or Hadoop Annotations : Feature Updates for OpenAnnotate 2.5

Over the last six years, OpenAnnotate has evolved from supporting only simple annotations to gradually supporting all XFDF features as well as additional collaboration capabilities.  Driven by our clients, OpenAnnotate has added a variety of different functionality including collaboration, highlighting, indexing, and redaction.  With a modern approach, OpenAnnotate has successfully replaced numerous legacy annotation tools including Documentum’s PDF Annotation Services and AnnoDocs. This post will present all of the new features that are available in OpenAnnotate 2.5.

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Alfresco Consulting – What makes TSG different?

Over the last two quarters, TSG has acquired multiple Alfresco clients that had initially purchased both Alfresco software and services from a different Alfresco consulting firm.  With Alfresco turning 10 years old, we predict that more and more mature Alfresco customers will be looking “What’s Next” and may consider switching their Alfresco consulting partner.  One of the questions from one client in the last RFP process was, “How are you different from other Alfresco consulting firms?”  This post will present some of our thoughts gleaned from our clients that have made the switch.

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Ephesoft Accounts Payable Solution for Alfresco, Documentum and Hadoop

Based on multiple recent client efforts, TSG is formalizing our solution for Accounts Payable.  This post will present how Ephesoft Smart Capture, a open source document capture solution, can be combined with OpenMigrate and HPI to deliver a more robust invoice and check processing solution for Alfresco, Documentum or Hadoop

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Alfresco – Amazon Web Services or On-Premise?

One of our clients is replacing IBM/FileNet with Alfresco.  As this will be a new Alfresco installation, the client is considering building out an Alfresco infrastructure within one of their data centers or within the Amazon Web Services (AWS) Cloud.  This post will share our analysis of the pros and cons of both approaches.

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