Documentum – Understanding DQL’s Performance Limitation with xPlore

Retrieving data from a Documentum Repository using DQL is a common and robust process with Documentum.  With addition of the xPlore search engine, there are some challenges that experienced DQL users may find unique.  This post will discuss our experience with DQL and xPlore.

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Documentum Cross-Repository Searching – an integrated open source approach

We just completed a very interesting integration for one of our clients to enable searching across multiple Documentum repositories.  The client was struggling with the Federated Search from Documentum and was looking for a better solution to access two separate Documentum instances with a cleaner search.  This post will detail our approach and some of the benefits of leveraging an integrated open source solution over a packaged solution from Documentum.

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Technology Services Group, Inc. Named Alfresco Platinum Partner

We are excited to announce that TSG has been recognized a Platinum Alfresco partner!

Below is the official announcement:

Chicago, IL – January 17, 2013Technology Services Group (TSG), a leading provider of products and services that extend enterprise content management (ECM) platforms, today announced that Alfresco, the open source platform for content management, has granted it Platinum partner status.

This announcement came following TSG’s significant year of growth in sales and new Alfresco implementations.  TSG has seen significant traction leveraging Alfresco and TSG solutions across pharmaceutical, utilities, retail, and non-profit organizations.  Earlier this year, TSG was named Alfresco’s Partner Implementation of the Year in 2012 for their work with the New York Philharmonic Digital Archives.

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Customize User Management Columns in Webtop’s Administration Node

Documentum’s out of box Webtop allows for its administrative users to manage groups, and the users that belong to each group, while within Webtop’s user management section.  As a default, the groups and its users are presented in a datagrid along with individual descriptions, if provided.  Sometimes, however, clients will find it useful to expose additional user information on the datagrid (such as an email) to accompany the name and description columns already implemented. Such a task is possible with a few tweaks to the GroupList component and its dependent files.

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Documentum to Portal Consistency Checker – Proof of Concept

TSG has several clients using Documentum as a repository and a custom front end application for consumption of the records or renditions of records.  In most cases there is a mechanism in place such as SCS (Site Caching Services) or TSG’s OpenMigrate PUMA (See CIS Case Study for more details).  While a typical Documentum application (ex: Webtop) provides a “one stop shop” for authors and approvers, the interface can be challenging when “consumers” are just looking for quick search and retrieval.  This solution provides improved performance, business continuity, and ability to add documents from other systems.  One potential risk to using a cache of documents and metadata for search and retrieval is the integrity of data.  Publishing techniques are designed to accurately cache records; however there are uncontrollable circumstances that may result in a mismatch.   Continue reading

Documentum Webtop Upgrades 6.5 to 6.7 Considerations

With the support deadlines on the Webtop 6.5 platform being August 31st, 2012, many Documentum users are considering an upgrade to the current 6.7 platform which is supported through April 29th, 2015.  While EMC has released 6.6 and 6.7 as minor releases with very little new functionality, it is worth noting the differences when planning an upgrade.  This post will discuss changes from Webtop 6.5 to 6.7.

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Documentum WebPublisher and Alfresco WCM

With Documentum announcing a relationship with Fatwire and that they will no longer invest in WDK (and WebPublisher solutions), many Documentum WebPublisher clients have looked at FatWire as well as Alfresco Web Publishing as an alternative to WebPublisher.  This post will compare WebPublisher to Alfresco to give users a deeper understanding of both tools.


A web content management system (WCM) is a software system which provides website authoring and administration tools designed to allow users with little knowledge of web programming languages or markup languages to create and manage the site’s content with relative ease.

Most WCM platforms scan be split into two functional components – Content Production and the Content Delivery.  Content Production includes the generation, previewing, and approval of all content intended for deployment of a website or web application.  The Content Delivery component is limited to the mechanism that delivers the content from the core repository to its final destination, whether that is on a static website or a dynamic portal.  Both Web Publisher and Alfresco WCM accomplish these tasks, but there are some differences worth noting.  Let’s take a closer look at some of these features:

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